Guidance
DOE Human Performance Improvement Handbook, Volume 2
DOE Human Performance Improvement Handbook, Volume 2
- Open access
- Guidance
- DOE-HDBK-1028-2009
- Competence and TrainingHuman FactorsLeadership and Culture
- Human factorsIncident investigationLeadership and safety cultureLearning from incidentsSafety-performance measurement
- Independent audit and verificationOperating and work proceduresSafety communicationStop-work authority
Summary
This handbook presents illustrative human-performance practices for individuals, teams and managers. It covers task preparation, self-checking, procedure use, communication, verification and handover, alongside organisational assessment, incident investigation and learning. Management tools address latent weaknesses, reporting culture and performance indicators. The practices are not requirements and do not guarantee error-free work.
Classifications: Human factors; human performance; ergonomics.
Classifications: Incident investigation; accident investigation.
Classifications: Leadership and safety culture; safety culture; safety leadership.
Classifications: Learning from incidents; incident learning; lessons learnt; lessons learned.
Classifications: Safety-performance measurement.
Classifications: Independent audit and verification.
Classifications: Operating and work procedures.
Classifications: Safety communication; toolbox talk; toolbox talks.
Classifications: Stop-work authority; stop work; stop-work intervention.
Summary
Practical human performance tools for individuals, work teams and managers to anticipate, prevent and catch errors and find latent organisational weaknesses.
DOE-HDBK-1028-2009. Themes: competence and training, human factors, leadership and culture.