Guidance
Procedures and instructions information paper
Procedures and instructions information paper
- NOPSEMA
- Guidance
- A392397
- Control of WorkHuman Factors
- Human factors
- Competence and trainingHuman-centred designManagement of changeOperating and work procedures
Summary
This information paper examines how procedure quality and workforce compliance influence human reliability. It covers task analysis, worker involvement, readable layouts, workplace trials, learning-focused training and timely approval of deviations. It also discusses risk-based reviews and management of change, emphasising the limitations of administrative controls and investigation of non-compliance rather than automatic discipline.
Classifications: Human factors; human performance; ergonomics.
Classifications: Competence and training; competency assurance; safety training.
Classifications: Human-centred design.
Classifications: Management of change; MOC; change management.
Classifications: Operating and work procedures.
Summary
The paper provides guidance for developing, implementing and maintaining effective procedures and work instructions.
A392397. Themes: control of work, human factors.