Guidance
Complex decision making information paper
Complex decision making information paper
- NOPSEMA
- Guidance
- A520329
- Control of WorkHuman Factors
- Human factorsIncident investigationLearning from incidentsRisk management
- Competence and trainingOperating and work procedures
- Upstream oil and gas
- Offshore installation
Summary
This information paper explains how offshore petroleum personnel make decisions in complex, changing situations using mental models, pattern matching and satisficing. It discusses cognitive biases and the limitations of prescriptive procedures, proposing scenario-based training, decision aids and investigation approaches that examine why actions made sense at the time.
Classifications: Human factors; human performance; ergonomics.
Classifications: Incident investigation; accident investigation.
Classifications: Learning from incidents; incident learning; lessons learnt; lessons learned.
Classifications: Risk management; risk evaluation.
Classifications: Competence and training; competency assurance; safety training.
Classifications: Operating and work procedures.
Classifications: Upstream oil and gas; oil and gas extraction; upstream petroleum.
Classifications: Offshore installation; offshore platform; offshore rig.
Summary
The paper discusses how personnel can make effective risk-based decisions in complex, dynamic and underspecified operational situations.
A520329. Themes: control of work, human factors.